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Greets patients and guests utilizing AIDET while providing an individualized excellent patient service experience. Provides patient support and keeps informed of delays. Takes appropriate action including offering alternatives.
Performs all registration functions including full registration as well as updating/validating demographics, identification, insurance information and completing verification and obtaining signatures. Performs and documents patient outreach for messages...
The Learning & Quality Specialist III will work in collaboration with the Patient Access Center, Access Business Services, Access Center Management and Cooper Business Leaders (Institute and Ambulatory Stakeholders) to support training and job performance. This individual supports the delivery of exceptional experience to patients, customers, and physicians that contact the Patient Access Center and Access Business Services by designing and maintaining all resources needed by front end users (includes but not limited to training materials, facilitator resources, digital resources, and all content within).
The Learning & Quality Specialist III will also be responsible for collaboration with stakeholders such as Revenue Cycle Training, IT, and Leadership...
The Credentialing Data Coordinator will support the Medical Staff Services Credentialing team.
- This role involves collecting, verifying, and maintaining accurate records within the Credentialing system.
- Strong attention to detail, organizational skills, and the ability to handle confidential information are essential.
- Perform other administrative duties as assigned.
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Coordinates with the Director of Maintenance; acts as the direct supervisor of department personnel on a daily basis and ensures directives from the Director are implemented as required.
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Ensures employee performance meets or exceeds expectations and...
The Flow Manager’s primary responsibility will be to facilitate flow through the unit.
- He/she will delegate care to the care teams and assignments, ensuring that workload is balanced and delegates tasks appropriately, employing resources as needed to assure quality and efficient care.
- Ensures staff coverage.
- Ensures the delivery of patient care through the coordination of customer services and the leadership and management of the Department at the direction of the Clinical Director/Director of Operations.
- This position assists the Director of Operations in coordinating interdepartmental and ancillary activities to ensure quality, cost-effective patient care.
- This position will support the department in Patient and Staff...
- Ensure all verbal communication with customers, staff, and volunteers is clear, concise, complete, friendly, and appropriate. Assist other members of the staff by answering questions and solving problems.
- Clean fitting rooms and help each other run the clothing back to the floor throughout the day
- Check, clean, and replenish the racks on the sales floor.
- Complete the opening and closing task lists.
- Fill in daily recap sheet with the day’s sales & activities, run the nightly reports, and scan in the reports in the mornings.
- Ring up customers, reconcile the cash register, ascertain the nightly deposit, and double count it to make sure it is correct.
- Process donations, wash and tag items, and stock the items on the...
Responsible for performing a variety of duties in various ambulatory settings, including primary, multi-specialty, specialty practices. May be involved in both the clinical and administrative areas including assisting providers with patient care, and handling clerical, environmental, and organizational tasks. Provides information to patients so they may fully utilize and benefit from the clinical services. Maintains working knowledge of regulatory standards and is accountable to sustain these standards in daily operations. Clinical direction, oversight and competency review is provided by medical providers and ambulatory professional development team in coordination with office management.
A nonexempt position responsible for performing a variety of duties in various ambulatory...
Responsible for registration functions (such as registration, insurance verification, patient safety and compliance, revenue collections, resource referrals, and customer service) in a fast paced, high volume Emergency Department that provides 24/7 service.
This position has a strong emphasis on customer service to our patients. Must ensure quality patient scheduling, positive telephone etiquette and customer satisfaction in support of the mission of Cooper University Hospital. Serve as the front line contact person for all incoming patients. Greet, register, schedule, collect point of service copays and provide general information to patients and their families using AIDET. Must have the ability to be organized, take independent action and project Cooper’s values to both customer and co-workers. Serves as patient’s non-clinical navigator during discharge coordination.
Cooper University Health Care (CUHC) is seeking an academic addiction medicine physician to join our growing addiction medicine division.
Cooper addiction medicine division is an interdisciplinary, medical specialty program within our university healthcare setting. Our division provides both inpatient and outpatient specialty care for individuals struggling with substance use disorders through a variety of programs including: a hospital consultation service, inpatient detoxification/stabilization and residential programs, emergency department and hospital bridge programs, community paramedicine and field buprenorphine initiation, jail transition care, outpatient group and specialty medical visits, a low barrier walk-in clinic, a wrap-around perinatal SUD program,...