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This position primarily provides administrative and clerical support for the Clinical Leaders of the hospitalist and critical care programs at Inspira Vineland/Mullica Hill campus’. Liaison for physicians and patients and supports post discharge follow up Support the organizational initiatives by helping with patient distribution, onboarding/credentialing new physicians, patient satisfaction and managing census/physician staffing. Strong communication skills necessary and must be detail oriented. Must support the culture of respect and professionalism.
Administrative Team duties for the department
Patient list distribution
Responsible for credentialing and on-boarding new providers
Responsible to support various Department of Hospital Medicine Committees (schedule meetings, meeting minutes)
Responsible for daily volume reports
Documentation of providers schedules
Responsible for department phones
Responsible to order supplies
Responsible to for post-discharge calls to patients
Job Description: Advanced Practice Provider (APP), Cooper University Health Care
The Advanced Practice Provider (APP) is licensed, registered and has completed specialized graduate or doctoral education, and is nationally certified to provide health and medical care for diverse populations in a variety of settings.
Advanced Practice Provider (APP) Functions
• The Advanced Practice Nurse will function within the scope of practice as defined by the state nurses practice act, delineation of privileges set forth by the practice setting and the American Nurses’ Association Code of Ethics. The advanced practice nurse utilizes the scientific process and national standards of care as a framework for managing patient care.
• The Physician Assistant will function within the scope of practice as defined by the supervising physician
• As licensed independent providers, APPs practice autonomously and/or in consultation with a collaborating/supervising physician and other health care professionals to assess, diagnose, treat and manage patients’ health problems/needs.
• The APP will perform a patient history and physical examination to determine a working differential diagnosis and develop an individualized plan of care.
• Services include, but are not limited to ordering, performing, supervising, and interpreting diagnostic and laboratory tests, and prescription of pharmacologic agents and non-pharmacologic therapies.
• The APP may provide therapeutic measures as appropriate and provide teaching, education and counseling to individuals, families and groups.
• For uncommon or unstable conditions, the APP will formulate diagnoses in consultation with his/her collaborating/supervising physician and either refer to a specialist or participate in the dual management and treatment with his/her collaborating/supervising physician.
• In addition to diagnosing and managing acute and chronic illnesses, APPs will emphasize health promotion and disease prevention
• APPs will serve as health care researchers, professional educators, interdisciplinary consultants and patient advocates.
• Prescriptions may be provided by the APP, where clinically indicated, and shall be in accordance with the current APP prescribing guidelines and in accordance with state and federal law. Proper documentation of medications prescribed, and refills authorized, will be reflected in the patient’s chart.
• The APP will stay current with medical trends and provide evidence-based practice medicine by completing the required continuing education as mandated by certifying organizations.
• The autonomous nature of the APP requires accountability for healthcare outcomes. Insuring the highest quality of care requires national certification, periodic peer review, clinical outcome evaluations, adherence to the code for ethical practice, evidence of continuing professional development and maintenance of clinical skills.
The Outpatient Social Worker is responsible for coordinating the complex discharge planning needs of patients and families, as well as to provide supportive counseling, psychosocial assessment and interventions for patients with complex psychiatric, social, medical, and financial needs in the inpatient setting. The Social Worker also assists the interdisciplinary team in order to help the patient and families cope with hospitalization, illness, diagnoses, treatment, and other issues as they prevent a barrier to efficient patient throughput and quality outcomes.
- Strong critical thinking skills.
- Bilingual in Spanish and English preferred but not required.
Responsible for the management of clinical and business operations of assigned sites, including the delivery of quality clinical services, improving patient experience, materials management, software implementations, regulatory compliance, equipment maintenance, environment of care, and facility management, making themselves or designee available after hours for emergent issues such as facility or operational issues due to weather, call outs or other unforeseen curcumstances.
Supports the strategic direction of Ambulatory Operations as well as the Institute’s growth playbook by operationalizing new programs and growth initiatives.
Exemplifies the Cooper University Health Care core values of inclusion, compassion and excellence.
Partners with physicians, clinical personnel and administrative leadership within their assigned areas of the health system to remove barriers to success and achieve organizational goals.
Provides strong, effective, goal-oriented leadership to direct and indirect reports
Supports, cascades and meets goals, objectives, policies, procedures and systems for all operational areas within span of control.
Supports, coordinates, and maintains standardized work procedures and policies to improve efficiency and effectiveness across Ambulatory Operations.
Coaches, develops, educates, mentors, and holds accountable direct reports as well as fosters an environment of trust thoughout their areas of responsibility.
Hardwires and validates leadership tools such as leader rounding on patients, employees, and providers. Practices reward and recognition of key behaviors.
Creates quarterly goal action plans focused on meeting annual role-specific and organizationally driven goals.
Performs data reporting and analysis to drive decision-making within span of control geared towards meeting organizational goals.
Participates in professional development activites and maintain professional affliations.
Performs all related duties and/or special projects as assigned/required.
Provide pre-hospital Advanced Life Support (ALS) care in all weather conditions, in cooperation with other EMS providers as a member of the patient care team.
Care will be rendered to patients of all ages whom experience any injury or illness, utilizing appropriate equipment and techniques to safely assess, treat, lift, move and transport patients to appropriate medical facilities.
Complete all required documentation and other assigned duties which support efficient EMS operations while maintaining a professional attitude.
- Assists the Clinical team in providing indirect patient care, plus has non patient care responsibilities.
- Contributes to quality patient care by serving as a significant member of the health care team.
The Registered RN is a professional caregiver who, as a member of a multidisciplinary health care team, assumes responsibility and accountability for a group of patients for a designated time frame and who supervises and provides care to these patients utilizing the nursing process including the therapeutic use of self.
- Follows established policies and procedures.
- Communicates openly with internal customers and supervisors.
- Provides excellent customer service interfacing well with all levels of staff, management, and physicians.
- Applies Cooper core values.
- Assumes responsibility and accountability for a group of patients for a designated timeframe.
- Evaluates patients, implements, and documents nursing care.
- Assists physicians during examinations and procedures.
- Performs various patient tests and administers medications utilizing the nursing process.
- Promotes patients' independence by establishing patient care goals and teaching patients and families to understand conditions, medications, and self-care skills.
Serve as the single point of contact to internal and external customers to ensure easy and seamless access to physicians, employees, patients, programs and services.Handle
requests through various channels while utilizing numerous databases simultaneously.
Relay incoming, outgoing, and interoffice calls to or from internal and external customers
in a 24/7 environment.
Manage multiple incoming phone lines; greet callers, answer routine questions, forward
calls and take messages.
Work the hospital’s system pager and announce alerts using overhead system.
Document, relay and route messages.
Operate telephone business systems equipment or switchboards to relay incoming,
outgoing, and interoffice calls to or from internal and external customers in a 24/7
May supply information to callers and record messages.
Operate communication systems, such as telephone, switchboard, intercom, two-way radio,
or public address.
Manage multiple incoming phone lines; greet callers, answers routine questions, forwards
calls and takes messages.
Work the hospital’s paging system and handle general clerical tasks.
Relay and route written and verbal messages.
Provide ongoing care-coordination and case management services. Guide linkage to appropriate clinical services including medication-assisted treatment (MAT), behavioral health treatment, and social services to individuals with Substance Use Disorder.
Provide education, coordination, navigation, linkages, and support to individuals with Substance Use Disorder, mental health diagnosis, or other medical conditions.
Foster one-on-one supportive relationships built on trust and respect, and encourage engagement and retention in treatment in order for patient to reach and maintain optimal outcome
Provide continuity of care by meeting patients in various clinical and community settings including the following: home visits, emergency department visits, addiction treatment appointments, medical appointments, social service appointments, correctional visits, and therapeutic appointments.
Identify health and wellness needs, barriers and strengths including physical health, medical and addiction treatment, social support, occupational and intellectual strengths and goals, financial and housing, etc.
Perform outreach by meeting with patients in the community and act as allies and advocates for patient services
Attend Addiction Medicine clinical and programmatic conferences and meetings as required.
Engage in ongoing professional development, training and receipt of clinical supervision.