Job Listings

- Proficient in patient scheduling, professional telephone etiquette and customer satisfaction in support of the mission of CUH. - Surgical scheduler duties involve scheduling for hospital outpatient based services, changing, and canceling appointments, to include other administrative duties as assigned.    - Interface as a direct liaison with patients and clinical staff at procedural locations to communicate patient results and scheduling needs. - Support checkout at Gastroenterology’s ambulatory office, scheduling patients for procedures after office visits. - Provide accurate, detailed information to patients regarding test results and work with patients to reschedule procedures as needed. Take appropriate action in responding to questions from patients. - Answer incoming calls, directing calls to the correct party, checking voicemails, and returning missed for scheduling requests. - Responsible for the integrity of pre-registration to include accurate health care coverage(s).  - Escalate operational, provider, or patient complaints along with other critical matters to leadership. - Knowledge of medical insurance and billing processes. - Must work well in stressful situations and display a high degree of efficiency at all times. - Strong emphasis on customer service.

- Making referrals to vendors - Obtaining insurance authorizations - Assist with copying, faxing and form completion - Maintaining of share drive resources - Coordination of transportation - Working work ques and entering of data into electronic medical record

The Registered RN is a professional caregiver, who as a member of a multidisciplinary healthcare team, assumes responsibility and accountability for a group of patients for a designated time frame. They supervise and provide care to these patients utilizing the nursing process, including the therapeutic use of self.   Key Responsibilities   - Follows established policies and procedures. - Communicates openly with internal customers and supervisors. - Provides excellent customer service, interfacing well with all levels of staff, management, and physicians. - Applies Cooper's core values. - Performs Other duties as required.

JOB DESCRIPTION - ADVANCED PRACTICE PROVIDER (APP)Per Diem - Nurse Practitioner or Physician Assistant    Assume responsibility for advanced nursing practice within a clinical specialty. In consultation with other members of the health care team, strengthens nursing practice and promotes positive patient outcomes. Responsibilities include but are not limited to the assessment, diagnosis, treatment and evaluation of patients, staff and patient education, and research. Serve as a significant member of the multidisciplinary health care team in the inpatient, outpatient and community settings.  

JOB DESCRIPTION - ADVANCED PRACTICE PROVIDER (APP) Per Diem - Nurse Practitioner or Physician Assistant    Assume responsibility for advanced nursing practice within a clinical specialty. In consultation with other members of the health care team, strengthens nursing practice and promotes positive patient outcomes. Responsibilities include but are not limited to the assessment, diagnosis, treatment and evaluation of patients, staff and patient education, and research. Serve as a significant member of the multidisciplinary health care team in the inpatient, outpatient and community settings.  

The Registered RN is a professional caregiver, who as a member of a multidisciplinary healthcare team, assumes responsibility and accountability for a group of patients for a designated time frame. They supervise and provide care to these patients utilizing the nursing process, including the therapeutic use of self.   Key Responsibilities   - Follows established policies and procedures. - Communicates openly with internal customers and supervisors. - Provides excellent customer service, interfacing well with all levels of staff, management, and physicians. - Applies Cooper's core values. - Performs Other duties as required.

Lead Application Analyst – IT Service Management Are you looking for a rewarding position to lead innovation in Cooper’s IT Service Management applications and drive process improvements for the IT department? Then our opening for a Lead Application Analyst may be the position for you. This role will be responsible for managing the daily operations of the IT Service Management team responsible for maintenance, optimization, and innovation of our ServiceNow, Planview, and other work management applications. In addition, this role will manage SLAs for the team, assist with project and timeline planning, and identify Service Management education opportunities across the IT department. The Lead will work closely with head Analysts and Architects from other areas to identify, correct, update, or create new educational materials, develop new integrations and services, and with the assistance of the Service Delivery Manager, manage the relationship with Cooper’s outsourced Level 1 Service Desk support teams to improve functionality, communication, and SLA compliance. Finally, the Lead will work with IT leaders on IT metrics, dashboards, and developmental standards to provide consistency throughout the department. At Cooper, we strive to hire exceptional, innovative, and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.  What qualities are needed:  • A strong sense of ownership and an urgent drive to make a difference  • Self-taught, self-learning, self-managing • Excellent listening, interpersonal, oral, and written communication skills • Strong ability to communicate • Able to contribute to a collaborative culture and positive work environment • Innovative thinker, using creativity and a critical eye on process improvement • Possess excellent logic, situational awareness, and attention to detail  What you'll do:  • Work closely with all IT areas for SLA and policy adherence, Service Management workflow enhancements, and development of IT standards • Work collaboratively with Project Management team on project management systems • Manage IT Service Management team assignments and workload • Function as support escalation point for IT Service Management applications • Maintain vendor relationships and direct work priorities and SLA compliance • Support Cooper initiatives for Service Management roadmap • Provide system(s) support through participation in on-call rotation  What qualifications we are looking for:   • Strong academics, Associates or Bachelor's degree in Computer Science preferred • Healthcare IT experience preferred • ServiceNow ITSM Certification preferred • ServiceNow ITOM Certification a plus • System Integration experience a plus • Planview project management product experience a plus  • Proficiency in Microsoft Office Suite  Special Requirements Scheduled Days / Hours: M-F, 8-4:30; 5-7 years’ experience required

The Advanced Practice Provider (APP) provides in-home longitudinal primary care for the adult population. An APP home visit affords high risk patients access to proactive, comprehensive, compassionate, and collaborative care to improve their health and well-being, while keeping them home.   Advanced Practice Provider (APP) Functions: - The Advanced Practice Nurse will function within the scope of practice as defined by the state nurses practice act, delineation of privileges set forth by the practice setting and the American Nurses’ Association Code of Ethics. The advanced practice nurse utilizes the scientific process and national standards of care as a framework for managing patient care. - The Physician Assistant will function within the scope of practice as defined by the supervising physician. - As licensed independent providers, APPs practice autonomously and/or in consultation with a collaborating/supervising physician and other health care professionals to assess, diagnose, treat, and manage patients’ health problems/needs. During the Home Visit:  - The APP will perform a patient history and physical examination to determine a working differential diagnosis and develop an individualized plan of care. Services include, but are not limited to ordering, performing, supervising, and interpreting diagnostic and laboratory tests, and prescription of pharmacologic agents and non-pharmacologic therapies. - The APP may provide therapeutic measures as appropriate and provide teaching, education and counseling to individuals, families, and groups. - For uncommon or unstable conditions, the APP will formulate diagnoses in consultation with his/her collaborating/supervising physician and either refer to a specialist or participate in the dual management and treatment with his/her collaborating/supervising physician. - In addition to diagnosing and managing acute and chronic illnesses, APPs will emphasize health promotion and disease prevention. - APP will serve as health care researcher, professional educator, interdisciplinary consultant, and patient advocate.   Prescribing Medications - Prescriptions may be provided by the APP, where clinically indicated, and shall be in accordance with the current APP prescribing guidelines and in accordance with state and federal law. Proper documentation of medications prescribed, and refills authorized, will be reflected in the patient’s chart. Continuing Education - The autonomous nature of the APP requires accountability for healthcare outcomes. Ensuring the highest quality of care requires national certification, periodic peer review, clinical outcome evaluations, adherence to the code for ethical practice, evidence of continuing professional development and maintenance of clinical skills. - The APP will stay current with medical trends and provide evidence-based practice medicine by completing the required continuing education as mandated by certifying organizations. - The advanced practice nurse utilizes the scientific process and national standards of care as a framework for managing patient care.   #LI-CU1

The Advanced Practice Provider (APP) provides in-home longitudinal primary care for the adult population. An APP home visit affords high risk patients access to proactive, comprehensive, compassionate, and collaborative care to improve their health and well-being, while keeping them home.   Advanced Practice Provider (APP) Functions: - The Advanced Practice Nurse will function within the scope of practice as defined by the state nurses practice act, delineation of privileges set forth by the practice setting and the American Nurses’ Association Code of Ethics. The advanced practice nurse utilizes the scientific process and national standards of care as a framework for managing patient care. - The Physician Assistant will function within the scope of practice as defined by the supervising physician. - As licensed independent providers, APPs practice autonomously and/or in consultation with a collaborating/supervising physician and other health care professionals to assess, diagnose, treat, and manage patients’ health problems/needs. During the Home Visit:  - The APP will perform a patient history and physical examination to determine a working differential diagnosis and develop an individualized plan of care. Services include, but are not limited to ordering, performing, supervising, and interpreting diagnostic and laboratory tests, and prescription of pharmacologic agents and non-pharmacologic therapies. - The APP may provide therapeutic measures as appropriate and provide teaching, education and counseling to individuals, families, and groups. - For uncommon or unstable conditions, the APP will formulate diagnoses in consultation with his/her collaborating/supervising physician and either refer to a specialist or participate in the dual management and treatment with his/her collaborating/supervising physician. - In addition to diagnosing and managing acute and chronic illnesses, APPs will emphasize health promotion and disease prevention. - APP will serve as health care researcher, professional educator, interdisciplinary consultant, and patient advocate.   Prescribing Medications - Prescriptions may be provided by the APP, where clinically indicated, and shall be in accordance with the current APP prescribing guidelines and in accordance with state and federal law. Proper documentation of medications prescribed, and refills authorized, will be reflected in the patient’s chart. Continuing Education - The autonomous nature of the APP requires accountability for healthcare outcomes. Ensuring the highest quality of care requires national certification, periodic peer review, clinical outcome evaluations, adherence to the code for ethical practice, evidence of continuing professional development and maintenance of clinical skills. - The APP will stay current with medical trends and provide evidence-based practice medicine by completing the required continuing education as mandated by certifying organizations. - The advanced practice nurse utilizes the scientific process and national standards of care as a framework for managing patient care.   #LI-CU1

This position can work tray line, host/hostess, cafeteria, deli, cashier, salad bar, pizza, etc. Can act as runner and be responsible for restocking and cleanliness. Responsible for ensuring all stations are ready for operations, including accuracy, speed and having a sense of urgency. This includes setting up next shift for success. Daily cleaning of respective areas and a clean as you go policy to be enforced. Hosts/hostesses are responsible for requesting two patient identifiers (date of birth and full name of patient) and assisting patient with opening items if required. Hosts/hostesses must ensure condiment boxes are restocked, patient delivery carts are sanitized, etc. COMPLETE ANY OTHER DUTIES/CLEANING AS ASSIGNED Daily cleaning to include: starter stations, , air- curtain refrigerators, host/hostess carts, ice cream freezers, beverage center and any other areas as deemed necessary in patient services. In the retail areas all set-up and breakdown of stations must be cleaned and sanitized between shifts and fully restocked. Everything must be dated and labeled and temps recorded daily – twice per day. All staff members may be asked to perform other tasks and/or temporarily re-assigned to other work areas, as business needs require. Break times are subject to change contingent upon business needs.