Job Listings

This position is with the Department of Medicine, Division of Hematology/Oncology, William G. Rohrer Cancer Genetics Program within the MDA Cancer Center at Cooper   Bridge the gap between clinician and patient, by providing individual support and assistance in navigating the health care system to provide continuity of care.   Working with current RN Navigator disease team to provide non-clinical support regarding scheduling, pre cert process, follow up calls and record retrieval for timely appointments   Call new patients within 24 hours of visit to CCI to check in regarding follow up appointments and needs.   Work with CPN, Navigators, Social Work, Dieticians, Call Center, Providers, Radiology scheduling, chemo scheduling, and phone triage to support patients needs   Participate in daily multi disciplinary rounding on inpatient oncology unit, and identify needs and opportunities for coordination of care, follow up and scheduling   Act as a member of the Transition of Care team assisting patients in transitioning from inpatient to outpatient areas without interruption in services and care   Assist in connecting patients to services for support (ie: social work, financial counseling)   Tracking of all patient contacts, follow ups, barriers to care and outcomes   Ensures the delivery of patient care through the coordination of customer services   Participates in interdepartmental and ancillary activities to ensure quality, cost-effective patient care.   Responsible for all core competencies and Cooper standards of car

PART TIME Technologist $5,000 Sign-on bonus for a two-year commitment. Bonus paid as follows: o $1000 upon completion of first 90 days o $2000 after completion of 1 year o $2000 after 2 years of employment   NEW COMPETETIVE RATES!      • Performs CAT Scan procedures following protocols established by the Radiologist • Operates the CT scanner during IR procedures in the CT department. • Maintains work area: Reports maintenance issues for equipment, monitors supplies and deficiencies. • Adheres to all Infection Prevention policies, utilizing the appropriate PPE needed. • Maintains licensure and BLS. • Stays current and participates departmental training offered. • Demonstrates courteous behavior, positive attitude, etc. through polite communication with all co- workers/customers. • Understands and appreciates the need to provide good customer service, both internal and external. • Participates in clinical activities (i.e. assists with patient flow/care, helps to optimize throughput of patients via Radiology Transport). • Remains compliant of timekeeping rules: Avoids early, late and unauthorized entries. Adheres to Departmental procedures, fulfills compliance with life safety, fire and hazardous waste, Radiation Safety, and Infection Prevention requirements. • Attends staff meetings and reviews daily huddles to keep current on department communications. • Participates in Departmental On Call and Holiday Requirements.

The Physician Liaison (PL) role is dedicated to developing and cultivating relationships through face-to-face interaction with Physicians, Advanced Practice Providers and staff.   The PL will be responsible for visiting Cooper employed and independent Primary Care & Specialty Practices to share information on priority programs and services in order to generate new referrals and contribute to market share growth.    The PL develops and implements marketing/sales plans to increase patient volume in CUH services.      Responsible for a geographical territory encompassing specific counties throughout South/Central NJ within a defined territory.  Facilitates relationships with providers/staff by direct communication of CUH Services/Programs to generate new referrals and increase volume into the system.   The PL facilitates relationships with providers/staff by direct communication of CUH Services/Programs to generate new referrals and increase volume into the system.   Ability to present, probe, persuade and actively listen to referral source needs and respond with the right mix of service line and product attributes that produce results.   A key responsibility will be working with physicians in Cooper’s service area to understand needs, troubleshoot problems, communicate new programs and outreach activities and communicate issues back to health system administration.   Input from the PL is valuable relative to local market dynamics & economics.    Responsible for directly contacting regional physicians in their offices and is expected to spend approximately 70% of their time in the field working independently to share information on service lines and programs to generate new referrals and contribute to market share growth.   The PL will coordinate Outreach visits with Cooper Health providers and travel with them to facilitate introductions.   Develops and maintains database of referring physicians relative to demographics, referral trends and details as appropriate.   Maintains communication with CUH Physicians/Administrators to learn of initiatives and relay Barriers to Referrals.   Interacts with co-workers, visitors, and other staff consistent with the values at Cooper.   This person will understand the practice of medicine including referral relationship, payor requirements and other economic and financial influences.   Develop a working knowledge of Cooper’s clinical services, programs and strategic focus.   Knowledge of physicians, their referral patterns and hospital is very helpful.   Knowledge of South Jersey healthcare market is also helpful.

Responsible for the safe, timely and accurate transport of patients, medical equipment and patient-related items to their destinations enabling physicians, nurses, technicians, and therapists to perform their duties in an effective manner. Ensures positive patient and customer satisfaction, proper utilization of body mechanics, adherence to policies, procedures and standards established by Hospital, Department and Regulatory Agencies. Acts as a positive role model and team player demonstrating hospital mission and values. Physical Demands: The physical demands described herein are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the associate is regularly required to stand; use hands to finger, handle, or feel; reach with hands and arms; and stoop, kneel, crouch, or crawl. The employee is frequently required to walk, sit, climb or balance, and talk or hear. The employee must frequently lift and/or move up to 50 pounds. Work Environment: The work environment characteristics described here are representative of those associate encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the associate is regularly exposed to moving mechanical parts, fumes or airborne particles, and vibration. The noise level in the work environment is usually loud. Disclaimer: This is not necessarily an exhaustive list of all responsibilities, skills, tasks, requirements, efforts or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to modify essential functions of the job, or to require that other or different tasks be performed when circumstances change (i.e. emergencies, changes in personnel, workload, rush jobs or technical developments.)

Responsible for the safe, timely and accurate transport of patients, medical equipment and patient-related items to their destinations enabling physicians, nurses, technicians, and therapists to perform their duties in an effective manner. Ensures positive patient and customer satisfaction, proper utilization of body mechanics, adherence to policies, procedures and standards established by Hospital, Department and Regulatory Agencies. Acts as a positive role model and team player demonstrating hospital mission and values. Physical Demands: The physical demands described herein are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the associate is regularly required to stand; use hands to finger, handle, or feel; reach with hands and arms; and stoop, kneel, crouch, or crawl. The employee is frequently required to walk, sit, climb or balance, and talk or hear. The employee must frequently lift and/or move up to 50 pounds. Work Environment: The work environment characteristics described here are representative of those associate encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the associate is regularly exposed to moving mechanical parts, fumes or airborne particles, and vibration. The noise level in the work environment is usually loud. Disclaimer: This is not necessarily an exhaustive list of all responsibilities, skills, tasks, requirements, efforts or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to modify essential functions of the job, or to require that other or different tasks be performed when circumstances change (i.e. emergencies, changes in personnel, workload, rush jobs or technical developments.)

Carries out procedures for department functions, including, but not limited to: - Washing, inspecting, packaging, and sterilizing instruments/equipment - Maintaining accurate monitoring records - Using and interpreting chemical and biological indicators - Performs appropriate cleaning of all sterilization equipment - Assisting OR personnel in locating/reprocessing instruments - Participating in performance improvement activities. - Follows established policies & procedures. - Communicates openly with internal customers and supervisors. - Provides excellent customer service interfacing well with all levels of staff, management, and physicians.

   Nurse Navigator I - Adult Health   The Ambulatory Adult Health Nurse Navigator is a professional care-giver who partners with a multidisciplinary health care team consisting of Digestive Health, Pulmonary Medicine, Nephrology and Endocrinology specialists.  The RN in this position is responsible for non-patient facing nursing care that includes telephone triage, care coordination of complex conditions and partnering with provider colleagues in the provision of care excellence.  Additionally, this RN serves as resource to LPNs in their provision of non-patient facing care.   Excellent customer service, interpersonal and clinical skills are required.   Experience in ambulatory specialty care preferred

- An Outcomes Manager is an RN with at least 5 years, clinical experience related to patient population(s) of specification.  - Strong analytical skills necessary to develop, implement, and monitor an outcome based reporting system for high-risk diagnoses, patient groups, physicians, and specific care processes.  - Prefer experience with performance improvement.  - Must possess effective communication skills, diplomacy and ability to work with all disciplines and levels.  - Responsible for preparing quality reports related to the care of specific patient population for hospital clinical departments and for regulatory bodies in collaboration with members of the interdisciplinary care team.  - Produces data reports related to specific patient populations for hospital clinical departments and for regulatory bodies in collaboration with members of the interdisciplinary care team. - Required to have basic knowledge of quality control procedures and practices within a hospital environment. - Must have knowledge of data collection techniques, performance improvement methods and tools (e.g., Rapid Cycle PDSA, Lean Six Sigma, etc.). -  Must have knowledge and understanding of clinical pathways or guidelines. - Knowledge of accreditation and regulatory requirements and standards is preferred. - Ability to communicate effectively orally and in writing, and the ability to work collaboratively with others. - Ability to write reports containing technical information. - Ability to develop and present education programs and/or workshops, project management skills. - Team building and leadership skills. Ability to oversee the work of non-clinical data abstractors, and to assist with their education regarding core measures data abstraction. - Time management and organizational skill with the ability to multitask unrelated activities. - Self-motivated and able to work independently.

The Ambulatory MFM nurse coordinator is responsible for providing physician support and nursing care to Maternal Fetal Medicine patients.   - Responsible for performing non-stress testing, phlebotomy for genetic testing, assisting with procedures performed by the perinatologist and provides post procedure instructions to the patient and documents all aspects of patient care. - Provides education and support for patient/significant other about health/illness and plan of care in conjunction with perinatologist and referring physician. - In collaboration with MFM and referring provider, identifies interdisciplinary resources needed to assist in implementing the nursing plan of care. - Communicates with physicians and insurance companies, assisting in securing/calling in prescriptions and supplies for proper care. - Identifies individual outcomes that are appropriate, culturally appropriate, realistic and attainable. - Communicates as appropriate, with the patients, OB and MFM providers, office staff, ultrasonographers, genetic counselors, and labor and delivery staff with any changes in a patient's clinical condition that may impact the patient’s disposition. - Reports test results to patients as appropriated; schedules follow up as necessary. - Administers medications in accordance with policy. - Maintains inventory of necessary supplies in office. - Assumes responsibility for own professional/educational/personal growth. - Must provide exceptional customer service that leads to a positive patient care experience.    

Proficient in-patient scheduling, professional telephone etiquette and customer satisfaction in support of the mission of CUH. Surgical scheduler duties involve scheduling for hospital outpatient-based services, changing, and canceling appointments, to include other administrative duties as assigned. Interface as a direct liaison with patients and clinical staff at procedural locations to communicate patient results and scheduling needs. Support checkout at Gastroenterology’s ambulatory office, scheduling patients for procedures after office visits. Provide accurate, detailed information to patients regarding test results and work with patients to reschedule procedures as needed. Take appropriate action in responding to questions from patients. Answer incoming calls, directing calls to the correct party, checking voicemails, and returning missed for scheduling requests. Responsible for the integrity of pre-registration to include accurate health care coverage(s). Escalate operational, provider, or patient complaints along with other critical matters to leadership. Knowledge of medical insurance and billing processes. Must work well in stressful situations and display a high degree of efficiency at all times. Strong emphasis on customer service.