Job Listings

This position has a strong emphasis on customer service to our patients. Must ensure quality patient scheduling, positive telephone etiquette and customer satisfaction in support of the mission of Cooper University Hospital. Serve as the front-line contact person for all incoming patients. Greet, register, schedule, collect point of service copays and provide general information to patients and their families using AIDET. Must have the ability to be organized, take independent action and project Cooper’s values to both customer and co-workers. Serves as patient’s non-clinical navigator during discharge coordination.

Administrative functions include: Scheduling meetings, coordinates programs, data management, payroll duties, composing, typing, organizing, maintaining and distributing documents and incoming/outgoing correspondence for Directors, handling confidential personnel and financial documents, assists Directors with daily operational functions. Acts as Human Resource liaison, maintains time and attendance, assists and coordinates calendar for Director, maintains expense accounts, coordinate IT requests for service, responsible for office supplies across the Department, monitor accounts payable, compiles data for reports and other duties as necessary.

In coordination with the Director of Consumer Experience, The Volunteer Engagement Coordinator is responsible for interviewing/orientation, assigning placements, training, and onboarding. Volunteer engagement to keep volunteers inspired and engaged, rounding with volunteers in their assigned locations, addressing volunteer needs, proactive communication through Better Impact, i.e.: birthday, anniversary, etc. Recognition programs, including annual volunteer luncheon. Develop ongoing relationships with Cooper Leaders to ensure they are engaging their assigned volunteers for retention and volunteer satisfaction. Administer Volunteer Engagement Survey Annually. Guiding, facilitating, and enabling the volunteer's personal growth within our program. Maintains accurate records to provide...

- Responsible for assisting the Direct of Financial Operations and CNI leadership with data management, organizing, maintaining, and distributing documents and incoming/outgoing correspondence for CNI. Handles confidential personnel and financial documents, Assists the director and department with daily functions, such as accounts payable, employee reimbursement, financial reconciliations, contracts with vendors, financial reports, analysis of budget variances, development of monthly, quarterly, and annual financial forecasts. - Provide accurate, detailed information to vendors and finance team regarding invoices. - Take appropriate action in responding to questions from vendors and Cooper leadership. Knowledge of accounts payable, I Cooper, and finance operations....

Assist Credentialing Manager with the process of credentialing and re-credentialing applications for medical providers overseeing investigation and documentation of practitioner credentials and privileges and utilizing specialized knowledge to obtain verification of all aspects of practitioners’ background, training and past practice.   Plans, supervises and coordinates work activities of Credentialing Assistants, which includes monitoring expiring documents work product ensuring that organization is compliant with Medical Staff Bylaws and regulatory agencies.     Assists Credentialing Manager with training of new and established employees to enhance skills and knowledge of credentialing processes and use of the credentialing database....

Accurately and timely prepares all medications, including IV medications, under the direct supervision of the pharmacist as per policy and regulation.

Assures proper scheduling, correspondence (includes voice mail, phone calls, letters and memos) and follow up on assignments. Prepares documentation and material for meetings. Assures proper handling of letters, memos and mail. Complete all other duties as assigned by EVP/MA.

Responsible for performing a variety of duties in various ambulatory settings, including primary, multi-specialty, specialty practices. May be involved in both the clinical and administrative areas including assisting providers with patient care, and handling clerical, environmental, and organizational tasks. Provides information to patients so they may fully utilize and benefit from the clinical services. Maintains working knowledge of regulatory standards and is accountable to sustain these standards in daily operations. Clinical direction, oversight and competency review is provided by medical providers and ambulatory professional development team in coordination with office management.

- Greets visitors and assists them during check-in, intake and checkout - Provides outstanding customer service    - Schedules appointments and records information in Practice Management System ( Electronic Scheduling System)  - Answers to telephone calls and routes appropriately - Verifies insurance eligibility, ensures requirements are met and explains to patients as needed - Collects co-pays

- Under the direction of a Registered Nurse (RN), assists with patients’ activities of daily living and plan of care. - Communicates with and supports healthcare team, patients and/or patient’s family or significant other(s). Maintains and demonstrates high standards of professional ethics. - Supports the activities of daily living to include bathing, dressing, grooming, oral care, feeding, toileting/hygiene, and assisting with mobility and transport. Demonstrate standard precautions including the care of patients in isolation and safe patient practice. -