Job Listings

The Registered RN is a professional care-giver who, as a member of a multidisciplinary health care team, assumes responsibility and accountability for a group of patients for a designated time frame and who supervises and provides care to these patients utilizing the nursing process including the therapeutic use of self. Follows established policies and procedures. Communicates openly with internal customers and supervisors. Provides excellent customer service interfacing well with all levels of staff, management and physicians. Applies Cooper core values. Other duties as required.Assumes responsibility and accountability for a group of patients for a designated timeframe. Evaluates patients, implements and documents nursing care. Assists physicians during examinations and procedures. Performs various patient tests and administers medications utilizing the nursing process. Promotes patients' independence by establishing patient care goals and teaching patients and families to understand conditions, medications, and self-care skills. Graduate of NLN accredited School of Nursing and current NJ-RN License required.

The Registered RN is a professional care-giver who, as a member of a multidisciplinary health care team, assumes responsibility and accountability for a group of patients for a designated time frame and who supervises and provides care to these patients utilizing the nursing process including the therapeutic use of self. Follows established policies and procedures. Communicates openly with internal customers and supervisors. Provides excellent customer service interfacing well with all levels of staff, management and physicians. Applies Cooper core values. Other duties as required.Assumes responsibility and accountability for a group of patients for a designated timeframe. Evaluates patients, implements and documents nursing care. Assists physicians during examinations and procedures. Performs various patient tests and administers medications utilizing the nursing process. Promotes patients' independence by establishing patient care goals and teaching patients and families to understand conditions, medications, and self-care skills. Graduate of NLN accredited School of Nursing and current NJ-RN License required.

This position has a strong emphasis on customer service to our patients.   Must ensure quality patient scheduling, positive telephone etiquette and customer satisfaction in support of the mission of Cooper University Hospital.    Serve as the front line contact person for all incoming patients.    Greet, register, schedule, collect point of service copays and provide general information to patients and their families using AIDET.   Must have the ability to be organized, take independent action and project Cooper’s values to both customer and co-workers.   Serves as patient’s non-clinical navigator during discharge coordination.

Under the direction of a Registered Nurse (RN), assists with patients’ activities of daily living and plan of care.   Communicates with and supports healthcare team, patients and/or patient’s family or significant other(s).   Maintains and demonstrates high standards of professional ethics.

Financially clears scheduled inpatient and outpatient services, including office visits, testing, diagnostic studies, surgeries and procedures, prior to date of service.  Financial clearance process encompasses any or all of the following job functions:   - Verifies insurance eligibility and plan benefits.  - Contacts patients with inactive insurance coverage to obtain updated insurance information - Validates coordination of benefits between insurance carriers. - Explains insurance plan coverage and benefits to patients, as necessary. - Secures insurance authorizations and pre-certs for patient services both internal and external to Cooper. - Creates referrals for patients having a Cooper PCP.  Contacts external PCPs to obtain referrals for patients scheduled with Cooper providers. - Refers patients with less than 100% coverage to Financial Screening Navigators. - Identifies copayment, deductible and co-insurance information. - Collects and processes patient liability payments prior to service.      Provides clear and concise documentation in systems.   Communicates daily with insurance companies, internal customers, providers and patients

Assumes responsibility and accountability for the direction, implementation and evaluation of patient care services within the Cardiac Cath Lab at the direction of the Clinical Manager and in his/her absence.   Ensures the delivery of patient care through the coordination of customer services and the leadership and management of the Cardiac Cath Lab at the direction of the Clinical Manager.    Assists the Clinical Manager in coordinating interdepartmental and ancillary activities to ensure quality, cost-effective patient care.    Assists the Clinical Manager in directing the preparation and maintenance of patient’s clinical record, including nursing and medical treatments and related services provided by the Registered Nurse and Technicians.   Assists the Clinical Manager in leading the patient care team to meet the needs of the customers and to achieve departmental objectives.   Assists the Clinical Manager in ensuring that the staff participates in educational activities and the evaluation process to enhance their personal growth and development.   The business of directing the schedule shall be coordinated between the RN and the MD patient flow coordinators and have the final decisions on all matters pertaining to the conduct of the schedule. 

- Proficient in patient scheduling, professional telephone etiquette and customer satisfaction in support of the mission of CUH. - Surgical scheduler duties involve scheduling for hospital outpatient based services, changing, and canceling appointments, to include other administrative duties as assigned. - Interface as a direct liaison with patients and clinical staff at procedural locations to communicate patient results and scheduling needs. - Support checkout at Gastroenterology’s ambulatory office, scheduling patients for procedures after office visits. - Provide accurate, detailed information to patients regarding test results and work with patients to reschedule procedures as needed. Take appropriate action in responding to questions from patients. - Answer incoming calls, directing calls to the correct party, checking voicemails, and returning missed for scheduling requests. - Responsible for the integrity of pre-registration to include accurate health care coverage(s).  - Escalate operational, provider, or patient complaints along with other critical matters to leadership. - Knowledge of medical insurance and billing processes. - Must work well in stressful situations and display a high degree of efficiency at all times. - Strong emphasis on customer service.

Under the general supervision of the Director of Clinical Practice, the Clinical Access Navigator serves as a liaison between physicians, nurses, and patients.   Manages and documents patient phone calls pertaining to medical conditions and questions according ro established department routine.   Efficiently operates computer, copier, fax machine, telephone system and performs numerous other clerical and technical duties in accordance with current procedures.   Maintains and utilizes knowledge of all departmental clinical resources.   This position will serve as a key resource to pediatric patient families.

The trained Surgical technologist, under the direct supervision of the Registered Professional Nurse and/or physician, is assigned as an assistant to specific service areas in the Surgical Suite.

Responsible for supporting the ED clinical team in provision of patient care. This includes environmental readiness, assistance with procedures/care, carrying out specific duties, and effective communication. Support departmental initiatives including but not limited to patient throughput and customer service initiatives.