Job Listings

Independent in the preparation of IRB protocols, consent forms, and development of study budget.       Completes and maintains all study documents as required.    Actively works to identify and recruit study participants.       Ensures proper research billing in EPIC.         Work as a team player with all involved in the studies.     

Bridge the gap between clinician and patient, by providing individual support and assistance in navigating the health care system to provide continuity of care.   Working with current RN Navigator disease team to provide non-clinical support regarding    scheduling, pre cert process, follow up calls and record retrieval for timely appointments   Call new patients within 24 hours of visit to CCI to check in regarding follow up appointments and needs.   Work with CPN, Navigators, Social Work, Dieticians, Call Center, Providers, Radiology scheduling, chemo scheduling, and phone triage to support patients needs   Participate in daily multi disciplinary rounding on inpatient oncology unit, and identify needs and opportunities for coordination of care, follow up and scheduling   Act as a member of the Transition of Care team assisting patients in transitioning from inpatient to outpatient areas without interruption in services and care   Assist in connecting patients to services for support (ie: social work, financial counseling)   Tracking of all patient contacts, follow ups, barriers to care and outcomes   Ensures the delivery of patient care through the coordination of customer services   Participates in interdepartmental and ancillary activities to ensure quality, cost-effective patient care.   Responsible for all core competencies and Cooper standards of care

Performs essential duties related to one or more of the clinical subspecialties of Chemistry, Hematology, Blood Bank and Microbiology/Immunology based on shift.  For Customer Service posting, performs essential duties related to reference lab test processing and resulting. 

This position has a strong emphasis on customer service to our patients.   Must ensure quality patient scheduling, positive telephone etiquette and customer satisfaction in support of the mission of Cooper University Hospital.    Serve as the front line contact person for all incoming patients.    Greet, register, schedule, collect point of service copays and provide general information to patients and their families using AIDET.   Must have the ability to be organized, take independent action and project Cooper’s values to both customer and co-workers.   Serves as patient’s non-clinical navigator during discharge coordination.

To provide continuous observation and surveillance of 1:1/Close observation patients while maintaining patient safety. Patient Rounding to ensure equipment efficiency and patient safety Assists in providing direct, indirect, and non-patient care responsibilities. Contributes to quality patient care by serving as a significant member of the health care team.

To provide continuous observation and surveillance of 1:1/Close observation patients while maintaining patient safety. Patient Rounding to ensure equipment efficiency and patient safety Assists in providing direct, indirect, and non-patient care responsibilities. Contributes to quality patient care by serving as a significant member of the health care team.

Adheres to Departmental procedures, fulfills compliance with life safety, fire and hazardous      waste, Radiation Safety, and Infection Control requirements.        Maintains Licensure, stays current and participates departmental training offered.          Performs procedures (Portables, E.R., Trauma, Fluoro OR and General) as needed.                 Demonstrates courteous behavior, positive attitude, etc. through polite communication with      all co- workers/guests.        Understands and appreciates the need to provide good customer service, both internal and      external.         Maintains work area: Reports maintenance issues for equipment, monitors supplies and      deficiencies, maintains paperwork particular to each department/office.        Participates in clinical activities (i.e. assists with patient flow/care, helps to optimize      throughput of patients via Radiology Ambassador team.         Remains compliant of timekeeping rules:  Avoids early, late and unauthorized entries.        Attends greater than 80% of staff meetings to staff informed and supports initiatives.

Adheres to Departmental procedures, fulfills compliance with life safety, fire and hazardous      waste, Radiation Safety, and Infection Control requirements.        Maintains Licensure, stays current and participates departmental training offered.          Performs procedures (Portables, E.R., Trauma, Fluoro OR and General) as needed.                 Demonstrates courteous behavior, positive attitude, etc. through polite communication with      all co- workers/guests.        Understands and appreciates the need to provide good customer service, both internal and      external.         Maintains work area: Reports maintenance issues for equipment, monitors supplies and      deficiencies, maintains paperwork particular to each department/office.        Participates in clinical activities (i.e. assists with patient flow/care, helps to optimize      throughput of patients via Radiology Ambassador team.         Remains compliant of timekeeping rules:  Avoids early, late and unauthorized entries.        Attends greater than 80% of staff meetings to staff informed and supports initiatives.

    An Application Architect is an industry-leading position that other organizations have used to optimize the Epic EMR after years of use. As Cooper matures its IT processes and features, it’s now become critical to have a more senior-level position who can understand the touch points across multiple applications, understand different data structures, and combine cross-application features into a seamless workflow   This position is responsible for overseeing the applications portfolio to ensure systems architecture, design, and strategy meets and supports business, functional, and technology requirements. Ensures ease of maintenance, application performance, and compatibility with new and existing systems. Identifies and documents all integration points across the applications portfolio for new and existing systems, including all third party vendor systems. Provides technical direction and guidance to application teams when implementing new systems.  Uses critical thinking in trouble-shooting, researching and solving technically challenging problems involving integrated systems.  

Financially clears scheduled inpatient and outpatient services, including office visits, testing, diagnostic studies, surgeries and procedures, prior to date of service.  Financial clearance process encompasses any or all of the following job functions: - Verifies insurance eligibility and plan benefits.  - Contacts patients with inactive insurance coverage to obtain updated insurance information - Validates coordination of benefits between insurance carriers. - Explains insurance plan coverage and benefits to patients, as necessary. - Secures insurance authorizations and pre-certs for patient services both internal and external to Cooper. - Creates referrals for patients having a Cooper PCP.  Contacts external PCPs to obtain referrals for patients scheduled with Cooper providers. - Refers patients with less than 100% coverage to Financial Screening Navigators. - Identifies copayment, deductible and co-insurance information. - Collects and processes patient liability payments prior to service.    Provides clear and concise documentation in systems. Communicates daily with insurance companies, internal customers, providers and patients.