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This position has a strong emphasis on customer service to our patients. Must ensure quality patient scheduling, positive telephone etiquette and customer satisfaction in support of the mission of Cooper University Hospital. Serve as the front-line contact person for all incoming patients. Greet, register, schedule, collect point of service copays and provide general information to patients and their families using AIDET. Must have the ability to be organized, take independent action and project Cooper’s values to both customer and co-workers. Serves as patient’s non-clinical navigator during discharge coordination.
This position has a strong emphasis on customer service to our patients. Must ensure quality patient scheduling, positive telephone etiquette and customer satisfaction in support of the mission of Cooper University Hospital. Serve as the front line contact person for all incoming patients. Greet, register, schedule, collect point of service copays and provide general information to patients and their families using AIDET. Must have the ability to be organized, take independent action and project Cooper’s values to both customer and co-workers. Serves as patient’s non-clinical navigator during discharge coordination.
Greets patients and guests utilizing AIDET while providing an individualized excellent patient service experience. Provides patient...
- Provides a means, wheelchair or stretcher, and transports patient to and from the required locations throughout the Medical Center, including the Morgue, in a safe and orderly manner.
- Assists the patient care team in transferring patients safely to and from a wheelchair, stretcher and/or examination table. Provides a secondary source to hold and/or position a patient if necessary.
- Makes rounds throughout the Medical Center to clear hallways of wheelchairs, stretchers and other equipment.
- Collaborates with the patient care team to maintain a safe and clean environment. Maintain infection prevention practices by sanitation of patient rolling equipment with approved germicide in between patient use. Use safe lifting procedures and...
- Provides a means, wheelchair or stretcher, and transports patient to and from the required locations throughout the Medical Center, including the Morgue, in a safe and orderly manner.
- Assists the patient care team in transferring patients safely to and from a wheelchair, stretcher and/or examination table. Provides a secondary source to hold and/or position a patient if necessary.
- Makes rounds throughout the Medical Center to clear hallways of wheelchairs, stretchers and other equipment.
- Collaborates with the patient care team to maintain a safe and clean environment. Maintain infection prevention practices by sanitation of patient rolling equipment with approved germicide in between patient use. Use safe lifting procedures and...
The Registered RN is a professional care-giver who, as a member of a multidisciplinary health care team, assumes responsibility and accountability for a group of patients for a designated time frame and who supervises and provides care to these patients utilizing the nursing process including the therapeutic use of self.
- Follows established policies and procedures
- Communicates openly with internal customers and supervisors
- Provides excellent customer service interfacing well with all levels of staff, management and physicians
- Applies Cooper core values
- Other duties as required
Adheres to Departmental procedures, fulfills compliance with life safety, fire and hazardous waste, Radiation Safety, and Infection Control requirements. Maintains Licensure, stays current and participates departmental training offered. Performs procedures (Portables, E.R., Trauma, Fluoro OR and General) as needed. Demonstrates courteous behavior, positive attitude, etc. through polite communication with all co- workers/guests. Understands and appreciates the need to provide good customer service, both internal and external. Maintains work area: Reports maintenance issues for equipment, monitors supplies and deficiencies, maintains paperwork particular to each department/office. Participates in clinical activities (i.e. assists with patient flow/care, helps to optimize throughput of...
The Clinical Supervisor’s primary responsibility is to manage the daily technical and administrative functions of their individual laboratory section(s); ensure compliance with institutional and laboratory policies and procedures; evaluate and recommend technical methods based on clinical and financial parameters; ensure that written and approved technical procedures and documentation are maintained for each determination performed; and manage personnel.
The Lead CCT will work in collaboration with the unit leadership to promote a positive work environment by facilitating teamwork, coordinated patient care, unit initiatives and projects for non-licensed personal.
Will schedule and perform duties of a CCT.
Responsible for enhancing, supporting, and maintaining applications.
Coordinates the analysis and development of new functionality. Builds, tests, and implements new functionality, maintenance changes, and fixes.
Reviews and completes scheduled vendor releases and system upgrades. Analyzes, diagnoses, and implements system and process changes.
Ensures system changes follow change management procedures and protocols.
Act as application SME when assigned to project teams. Works with cross functional teams on system functionality and configuration of new tools.
Create and maintain test scripts.
Develops, plans, and executes testing for...
This position has a strong emphasis on customer service to our patients. Must ensure quality patient scheduling, positive telephone etiquette and customer satisfaction in support of the mission of Cooper University Hospital. Serve as the front line contact person for all incoming patients. Greet, register, schedule, collect point of service copays and provide general information to patients and their families using AIDET. Must have the ability to be organized, take independent action and project Cooper’s values to both customer and co-workers. Serves as patient’s non-clinical navigator during discharge coordination.
Greets patients and guests utilizing AIDET while providing an individualized excellent patient service experience. Provides...